Information Security Management in BPOKPOLPO – Know the myths and Truths

In the decade India has emerged as a preferred destination for offshore business out processing, in the various business sectors including financial services, educational services, legal services, banking services, healthcare services, marketing services and telecommunication services. Despite of being the 3 rd largest ITES-BPO service provider, Indian BPO’s are facing many challenges including shortage of quality manpower, wage inflation, infrastructure problems etc., over the past of years Information and Data Security in the sector has become a major challenge in the industry. Beginning with confidential financial information leakage from Mphasis to more recent information thefts Indian BPO’s have been shrouded with controversies regarding data security. The cause for the data security risk would be lack of stringent data protection laws, use of portable devices, rising data security cause, training employees in regards to data security, systemic plugging of any loopholes through employee activity and monitoring procedures.

In concern to the awareness of data security risks in Indian bpo’s , TOTAL ESP with technical collaboration of Cyber law college takes the initiative to conduct a comprehensive workshop on Information Security and Management in the BPO/KPO/LPO sectors. The informative workshop commences on 19th September 2009 at Hotel Chancery Pavilion, Bangalore. The workshop begins with the speech on -œInformation Security Challenges in BPO services- and continues with Securtiy Framework under ITA, IS Strategy Management and IS Risk Governance with alternative energy and lunch breaks. The key speakers of the workshop include Mr.Vijayashankar, Directory and event chairman of Cyber Law, Sri Anant R Koppar Chariman and ceo of KTwo Techonology Solutions, Mr. Rakesh Goyal Director-General, Centre for Research and Prevention of Computer Crimes and many other information security experts, compliances professionals share their experience, expert opinions’, suggestions and other latest issues & solutions regarding Information and security management in the sector. The organizers also provide online registration for the workshop in association with www.ticketcounters.com. A secured SSL certified online ticket booking portal that ensures the security of the users private and confidential information of the delegates attending the workshop.

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